Become A Member

To secure electric service, a new member must pay a membership fee, an appropriate security deposit, and a connection fee. Every member must pay a $10 membership fee & sign a membership card. If the card is mailed to you, it is a requirement that the card is signed and returned within ten business days by one of the following methods: email to support@lumbeeriver.com, mail to PO Box 4210, Pembroke, NC 28372, or drop off at one of our three business offices. The membership fee is refundable upon termination of membership.

The security deposit you pay is dependent upon your credit rating & can range from $300 to 2X the average electric bill at the residence. The security deposit begins earning interest after 90 days & will be automatically credited to your account upon termination of membership or reaching 24 months of service with no late fees incurred.

The security deposit may be waived if a member has an acceptable credit rating or the following alternatives are in place before connection of electric service: Guarantor Contract/Co-Signer - The co-signer must be a member of the co-op in good standing for two years and sign a guarantor contract stating that he/she will be responsible for up to the amount of the deposit if the final bill is not paid in full; Army Waiver from Fort Bragg Housing.

To establish or transfer your electric service with Lumbee River EMC, call us at 910-843-4131 or 800-683-5571 or stop by any of our office locations. One of our Member Accounts Representatives can help you set up your electric service account by answering a few questions.

Other Important Information

• You must sign a membership card
• You must pay a membership fee
• A security deposit may be required
• You must pay a connection fee
• An electrical inspection is required before electricity can be turned on under the following circumstances:
  • a newly constructed home or business
  • a newly-wired home or business

  Residential applications for service can be made at any of our three conveniently located offices. For your convenience, you may download a copy of the residential application for service and submit it to our office via fax, email, or standard mail. By submitting an application by phone, fax, email, or standard mail, you accept the terms and conditions outlined in the membership application.

  To protect personal information, call our office at (910) 843-4131 or (800) 683-5571 to speak to one of our member services representatives and apply for service over the phone. All new service applications may require a picture ID and security deposit based on the applicant's credit score.